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TECHNICAL ASSISTANCE FOR IMPROVING THE QUALITY OF PUBLIC EMPLOYMENT SERVICES

TECHNICAL ASSISTANCE FOR IMPROVING THE QUALITY OF PUBLIC EMPLOYMENT SERVICES
TECHNICAL ASSISTANCE FOR IMPROVING THE QUALITY OF PUBLIC EMPLOYMENT SERVICES
TECHNICAL ASSISTANCE FOR IMPROVING THE QUALITY OF PUBLIC EMPLOYMENT SERVICES

Beneficiary: Turkish Employment Organisation (İŞKUR)

Project Start Date: 01/2011

Duration: 38 Months

Project Objectives and Results:

The overall objective of the operation is to assist İŞKUR, Ministry of Labour and Social Security (MoLSS), Provincial Employment and Vocational Training Boards, and social partners to strengthen their administrative capacity to improve the quality and efficiency of public employment services and attract and retain more people in employment by improving the quality of public employment services.

The achieved results of the project are as follows:

Result 1: Improvement of the institutional capacity of İŞKUR provincial directorates to deliver better public employment services in 43 provinces within “Model Offices” approach

Result 2: Improvement of Labour Market Information System of İŞKUR

Result 3: Improvement of guidance services of İŞKUR regarding job, vocation, career and public employment services in eligible 12 NUTS-II Regions

Result 4: Elaboration of a model to monitor active labour market policies to increase efficiency of active measures

Result 5: Better functioning of the Provincial Employment and Vocational Training Boards

Result 6: Increased access to the services of İŞKUR

Result 7: Increased policy making capacity of MoLSS, İŞKUR and social partners regarding employment issues

Target Groups:

  • Staff of MoLSS and İŞKUR
  • Members of Provincial Employment and Vocational Training Boards
  • Social Partners
  • All people in the labour force (employed and unemployed people)
  • People, who remain out of the labour force because of hopelessness and lack of motivation

Reference Number: EuropeAid/128306/D/SER/TR/20